Injured koala? Call 1800 775 625 for 24/7 rescue
Connected by our koala cause – not by ownership
The Port Stephens Koala Sanctuary is located alongside our hospital. While PSKH is a not-for-profit, the Sanctuary is operated by Port Stephens Council as a tourist and accommodation destination.
Our connection is our love for the care and protection of koalas and native wildlife. The Sanctuary is also home to koalas under our care, as well as our long-term koala residents who are unable to return back to the bush and need ongoing support.
You can visit the Sanctuary to wander its eight hectares of pristine native eucalyptus groves and pathways, watching our koalas dozing and climbing in the trees. You may also be lucky enough to see a koala being treated through our hospital viewing window.
Port Stephens Koala Hospital and Port Stephens Koala Sanctuary are separate entities – but we have a shared mission. The Sanctuary is where you can experience our koalas up close.
On offer at The Sanctuary
Visit
See our native koalas up in their natural habitat of towering leafy eucalyptus trees.
Stay
Sleep surrounded by nature in glamping tents or modern hotel rooms and wake up among koalas.
Experience
Enjoy animal encounters, scavenger hunts, and an onsite café and shop – stocked with souvenirs.
Meet our resident koalas
While our philosophy is to return animals to the wild, this isn’t always possible due to ongoing care needs. These koalas become our much-loved Sanctuary residents. Each has its own unique story, quirks and personality.


Peek into hospital life
When you visit the Koala Sanctuary, you’ll pass right by our Koala Hospital. Through our large viewing window, you’ll get a rare glimpse into a real working wildlife clinic.
Depending on the time of your visit, you might see koalas on the treatment table or snuggled up in their recovery baskets, our carers busy at work, or our CT scanner and x-ray machine in action.
It’s a genuine behind-the-scenes look at what wildlife care really involves, and a reminder of why every visit, donation and adoption matters.
Make a difference
Ways to support our work
About Port Stephens Koala Hospital
Learn more about PSKH
Frequently asked questions (FAQs)

No, we’re separate organisations, but we have a shared mission and site. The Sanctuary is operated by Port Stephens Council as a tourism and accommodation destination with a sanctuary skywalk allowing you to get up close to koalas. Port Stephens Koala Hospital is an independent not-for-profit focused on the rescue, rehabilitation and care of sick or injured koalas and native wildlife.
You can find our koala hospital and the Sanctuary at 562 Gan Gan Road, One Mile, New South Wales. We’re set across a multi-hectare, native bushland site in the Port Stephens region on the NSW coast.
Visiting the sanctuary raises awareness of koala conservation and the work we do – and that matters. To directly support our hospital, you can donate, adopt a koala or become a volunteer.
Yes, you can donate or adopt a koala during your visit to the Sanctuary. Just ask our friendly staff at the ticket desk when you arrive.
Some are. Our long-term residents – koalas who are unable to return back to the bush due to ongoing health needs – call the Sanctuary home. They receive expert ongoing care from our hospital team and live within the natural outdoor grounds.
Some sick, injured or orphaned koalas arrive in a condition that means life in the wild is no longer safe for them. Rather than compromise their wellbeing, we provide them with ongoing care and a permanent, safe home at the Sanctuary.
Yes – all of our much-loved sanctuary koalas are available for adoption. Visit our Adopt a Koala page to find your furry mate and support their ongoing care and protection.









